About

We're Dan and Felix.

We've both spent a lot of time around technology inside large companies. We've seen it make work easier. We've also seen it make a mess. FrictionList is our attempt to keep more of the first and less of the second. We’ve also done custom work for smaller companies, where the fix has to fit the way people actually work.

Dan Sussman with his child

Dan Sussman

Yardley, Pennsylvania

Dan spent time at Infosys working on enterprise AI and as chief of staff for a $500M business unit. He likes the part before anybody starts building: understanding what is actually happening and whether the fix is worth it.

Felix Steinhauser with his son

Felix Steinhauser

Barcelona, Spain

Felix led AI strategy at Sixt and has worked across scheduling, logistics, customer service, transactions, privacy and GDPR. He likes the part where the idea has to survive contact with a real system and real users.

How we work

Use the simplest thing that fixes the problem.

Use software you already have when it is good enough.
Show the assumptions when we estimate time or value.
Keep people involved where judgment matters.
Bring in specialists when a project needs expertise outside our lane.

Enough about us. What's taking too long at your company?

Tell us